Open Field Supply: Flipkart is within the information for its festive season sale. The corporate was taunted because of the cancellation of the primary iPhone 13 order. The identical, now Yashasvi Sharma, a scholar of IIM-Ahmedabad, had ordered a laptop computer for his father, however when Flipkart gave the supply, there have been packs of detergents in it. The order was positioned within the Large Billion Days sale. Yashasvi tweeted that the e-commerce big has categorically refused to right its mistake.
Yashasvi Sharma mentioned that Flipkart’s buyer help is blaming him quite the opposite. He informed the shopper care that he additionally has CCTV proof to show this, however nonetheless he didn’t get any assist. Sharma additional added that his father had assumed that the OTP can be given on receipt of the package deal, which principally occurs on the time of pay as you go supply. He did the identical, informed the OTP and didn’t open the package deal and see it. All this occurred as a result of Yashasvi and his father didn’t learn about Open Field Supply. There are various individuals who have no idea about this function. At this time we’re going to inform you about this.
Years in the past I used to listen to of snapdeal delivering stones instead of iPhone. At this time @Flipkart delivered laundry cleaning soap instead of a laptop computer.
Flipkart assured order. From one in every of their largest sellers, RetailNet.
— Yashaswi Sharma (@yshswi) September 22, 2022
What’s Open Field Supply?
As per the information out there on Flipkart’s web site, if a buyer makes use of Open Field Supply Service, the supply boy will present the shopper by opening the package deal in entrance of him. With this, prospects may be certain whether or not the precise product has been delivered or not. It must also be clarified right here that this service isn’t out there for all pincodes. This facility is on the market on some chosen pincodes solely.
choose on the time of order
If the service of open field supply is on the market in your pincode, then the choice can be proven to you on the time of order. You’ll be able to select this selection from right here. Allow us to inform you, the service of open field supply is totally free. There is no such thing as a separate cost for this.
Money on Supply in Open Field Supply
In the event you select the choice of Money on Supply, then you’ll have to make the cost first. After cost, the supply boy will open the field and present the package deal. In case your order is discovered to be broken or if the improper product is delivered, then on the similar time the ability of return and refund is supplied by Flipkart. On the similar time, in case your first cost has been made, then refund can be given primarily based on the return coverage of the vendor.
Word: You’ll be able to learn extra info associated to open field supply on Flipkart’s official web site or app.
Flipkart mentioned, “Flipkart follows a zero tolerance coverage on all incidents affecting the boldness of the purchasers. We’re doing many issues to enhance the web purchasing expertise for our prospects. Open field supply can be an possibility on this case. The shopper shared the OTP with the supply govt with out opening the package deal. As quickly as we got here to learn about this, now we have initiated cash refund. Cash can be transferred in 3 to 4 working days.”
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